Business IT Consultant job description<\/h2>\n
The role of a Business Consultant is diverse and includes the following key tasks:<\/p>\n
- \n
- Communication with customers:<\/strong> The Business Consultant regularly communicates with our insurance clients to analyze their needs and goals or current issues.<\/li>\n<\/ul>\n
- \n
- Creation of technical specifications:<\/strong> They create technical specifications, including a functional part for users (clients, testers) and a technical task for developers.<\/li>\n<\/ul>\n
- \n
- Configuration and parameterization:<\/strong> They ensure the software is tailored to the client\u2019s requirements, consulting on deployment, customisation of our system, and insurance product queries.<\/li>\n<\/ul>\n
- \n
- Support and consultancy:<\/strong> They provide support, conduct training, and hold workshops to introduce clients to new functionalities in our life and non-life insurance contract management systems.<\/li>\n<\/ul>\n
- \n
- Testing and analysis:<\/strong> They handle software testing, bug analysis and use case reviews.<\/li>\n<\/ul>\n\n\n\n
![\"Recommend\"](\"https:\/\/performance-msg-life-sk.rucolabs.sk\/wp-content\/themes\/msg\/assets\/img\/recommend.svg\")
\n \n\n We recommend: <\/div>\n <\/p>\nAre you interested in what requirements a successful candidate for this position should meet? Read the details in the job offer Business IT Consultant \u2013 Process Specialist<\/a>.<\/p>\n
\n <\/div>\n <\/div>\n<\/div>\n<\/p><\/div>\n
Business Consultant vs IT Consultant difference<\/h2>\n
Business consultants and IT consultants share many similarities. Both roles:<\/p>\n
- \n
- Focus on problem-solving and process optimization<\/li>\n
- Require strong communication and analytical skills<\/li>\n
- Demand staying updated on the latest industry trends and technologies<\/li>\n<\/ul>\n
At the same time, however, they differ in their focus, roles and expertise:<\/p>\n
Business Consultant<\/h3>\n
- \n
- Focus<\/strong>: Business consultants are involved in the analysis and optimization of business processes, strategic planning and development strategies.<\/li>\n<\/ul>\n
- \n
- Tasks<\/strong>: Listen to client requirements, identify their real needs, and make strategic decisions regarding solutions with an emphasis on the efficiency and effectiveness of business processes.<\/li>\n<\/ul>\n
- \n
- Expertise<\/strong>: depending on the focus of the project, domain knowledge is important, such as accounting, economics or marketing.<\/li>\n<\/ul>\n
- \n
- Communication<\/strong>: The consultant\u2019s basic tool. They consult with the various users of the software \u2013 whether it\u2019s the clerk sitting behind the counter who will be working with the software on a daily basis, or the CEO\/CTO who makes the decisions on software usage. They have to adapt the style, level and content of communication accordingly.<\/li>\n<\/ul>\n
IT Consultant<\/h3>\n
- \n
- Focus<\/strong>: IT consultants deal with technical aspects such as computer systems, software and hardware.<\/li>\n<\/ul>\n
- \n
- Tasks<\/strong>: The IT Consultant assists clients in identifying and implementing technologies that increase productivity, efficiency, and profitability.<\/li>\n<\/ul>\n
- \n
- Expertise<\/strong>: Knowledge of software, hardware and IT infrastructure is required.<\/li>\n<\/ul>\n
- \n
- Communication<\/strong>: The IT Consultant works with technical personnel, management, and end users.<\/li>\n<\/ul>\n
Business IT Consultant<\/h3>\n
A Business IT Consultant operates exactly at the intersection of business and technology. The role is essentially a connection between IT and business. The consultant understands business processes while also having an overview of technical solutions. This allows them to translate \u201cbusiness language\u201d into \u201cIT language\u201d and vice versa. Therefore, the role requires a combination of solid business insight and technical thinking in order to bring both clients and developers onto the same page.<\/p>\n
Related positions you can apply for:<\/p>\n
Business Process Consultant \/ Business Process Analyst<\/h3>\n
A Business Process Consultant<\/strong> is a professional who has extensive experience in a given area of expertise. They help organisations improve their processes and build effective documentation strategies.<\/p>\n
The Business Process Analyst<\/strong> analyses and optimises business processes, identifies areas for improvement and proposes changes that increase efficiency and effectiveness.<\/p>\n
Key responsibilities:<\/strong><\/p>\n
- \n
- They identify client needs and propose strategic solutions.<\/li>\n
- They improve the efficiency and effectiveness of business processes.<\/li>\n
- They provide support to senior leaders in strategic decisions.<\/li>\n<\/ul>\n
IT Business Analyst \/ Business IT Analyst<\/h3>\n
An IT Business Analyst<\/strong> or Business IT Analyst<\/strong> is a person who combines the world of business and IT, but with an emphasis on the in-depth analysis of client needs. Similar to a Business IT Consultant, they connect business with technology. Their main focus, however, is to thoroughly understand what the business needs and translate that into specific technical requirements.<\/p>\n
Key responsibilities:<\/strong><\/p>\n
- \n
- They analyse business processes and looks for opportunities for improvement.<\/li>\n
- They identify client needs and designs solutions that make sense from both a business and technical perspective.<\/li>\n
- They act as a liaison between management and the IT team \u2013 ensuring that everyone speaks the same language.<\/li>\n<\/ul>\n
What is the salary of a Business IT Consultant?<\/h2>\n
The salary of an IT Business Analyst or IT Consultant generally depends on previous experience and is the result of mutual agreement. For the position of Business IT Consultant<\/a> at msg life Slovakia, the salary starts at \u20ac2,600 per month. The position also includes a starting bonus equivalent to the base monthly salary, as well as additional motivating rewards and bonuses (e.g., a Christmas bonus of up to the value of one month\u2019s base salary).<\/p>\n
Meet our colleague Ada: How a financial analyst became a business IT consultant<\/h2>\n
To get a better idea of what a typical working day for a Business IT Consultant looks like, we interviewed our colleague Ada. She has been working at msg life Slovakia for more than 8 years. Read our interview with a Business IT Consultant.<\/p>\n
Ada, try to give us an idea of your normal working day. What does it consist of? <\/strong><\/p>\n
A normal working day and job of a business IT consultant consists mainly of a lot of conversations and phone calls, whether with developers, testers or other consultants. We discuss what problems and bugs are being solved in projects, what is right and what is wrong, and how bugs should be fixed to avoid damaging the system further\u2014i.e., whether a bug is fixable or not.<\/p>\n
Then there are managerial and organisational responsibilities. When we create new functionalities, it requires extensive communication with the customer. In meetings, the customer presents requirements, such as what they expect from the system and the criteria it should meet. From this, we derive a specification, written in plain language that even a layman should understand\u2014clear, descriptive sentences. The second part of the specification is more technical, aimed at developers. It\u2019s essentially software documentation for those who can read code.<\/p>\n
![\"The](\"https:\/\/performance-msg-life-sk.rucolabs.sk\/wp-content\/uploads\/2025\/05\/co-robi-Business-IT-konzultant-1200x800-1.webp\")
The Business IT Consultant is involved in every stage of the specification process, from communicating with the customer to using it in development and testing.<\/figcaption><\/figure>\n So you’re also involved in the documentation. What is this specification actually for? <\/strong><\/p>\n
The specification is sent to the customer; they review it, and then we hold review meetings to gather their feedback\u2014what they like or would add. Once approved, we share the specification with developers, other consultants, and testers to implement new functionalities.<\/p>\n
Do you also solve bugs in systems and functionalities or is it more a job for other testers?<\/strong><\/p>\n
Compared to an IT automation tester<\/a>, a business consultant focuses more on the client\u2019s needs. Many bugs are reported directly by customers. We use Jira for ticketing, where we evaluate the severity of the bug based on its description. If it is valid, we escalate it to the relevant team for fixing. If it\u2019s not a bug – which happens – we explain to the customer how the functionality works as intended.<\/p>\n
You mentioned Jira. What other tools do you use? <\/strong><\/p>\n
Jira is our primary tool for ticketing. All our systems and data outputs are stored in databases. I use Oracle SQL Developer, but we can use any tool to manage and read databases. For languages, I use SQL regularly. I\u2019m also improving my Java skills, which helps me communicate with developers.<\/p>\n
Several of our colleagues encountered the IT sector for the first time here at msg life Slovakia. What was your previous work experience? <\/strong><\/p>\n
I worked as a financial analyst in a large corporation for almost ten years. A friend told me that msg life Slovakia was looking for people with German language skills and a logical mindset. Although English was my priority language, I supported the German market, so I used German actively. I\u2019ve always had a knack for German \u2013 even as a child in central Slovakia, I watched more cartoons on German channels than Slovak ones.<\/p>\n
I applied and succeeded. Despite coming from a different sector with minimal technical experience, my passion for the job and logical thinking – alongside language skills – were key.<\/p>\n
As a financial analyst, I had no technical background relevant to msg life Slovakia. I only used Excel and macros, extracting data automatically into sheets. Financial analysts in corporations are typically casual users. It was routine work, nothing too technical.<\/p>\n
This scenario repeats itself quite often. How would you compare working in a corporation with working at <\/strong>msg life Slovakia?<\/strong> What conclusions <\/strong> do you draw?<\/strong><\/p>\n
I’ve worked at msg for eight and a half years. There’s very little staff turnover here, unlike in a corporate environment where people burn out every other day. It’s a million to one. A few colleagues have left, but overall, people tend to stay for a long time. This is certainly due to the employee benefits<\/strong><\/a>, but it’s mainly thanks to the environment and atmosphere that the company has worked hard to create.<\/p>\n
As an employee, I feel valued as an individual, not just as a number. I can see that management cares about my satisfaction. Their approach is great. Even the director of the Slovak branch of msg makes time for me \u2014 we can chat in the hallway, for example. And our department manager? I’ve never had a better boss.<\/p>\n
They focus on what’s important, not trivialities. I feel that anything is possible. If someone has personal problems, for example, all they have to do is go to management and explain their situation. We always find a compromise. At msg life Slovakia, we value and welcome employee initiative. This is in stark contrast to the corporate world, where any attempt to increase efficiency or improve processes is frowned upon.<\/p>\n
How would you describe your colleagues and your working relationships with them, both Slovak and German?<\/strong><\/p>\n
We have excellent relations with our colleagues in Slovakia and Germany. Everyone finds time to help each other. I\u2019ve been working with the German market for 18 years, so I can\u2019t assess whether it\u2019s a different mentality\u2014after all this time, I don\u2019t see any differences between us.<\/p>\n
But I can say for sure that our cooperation is very effective, human, and pleasant. Recently, a German colleague told me that he was pleasantly surprised by the conscientious approach to work we have in Slovakia. Every Slovak colleague is able to answer questions, explain things, and guide him. And he appreciated it very much. So the satisfaction is mutual, and I am sure that it\u2019s the company culture that msg life Slovakia has created that makes the difference.<\/p>\n
We are always looking for new colleagues, and a lack of experience is often not a barrier. However, some people are afraid to change career. What would you say to them? <\/strong><\/p>\n
If I had to give some advice to newcomers, I would tell them to come and try it out. The IT world is much more relaxed than it seems. It’s all about what you know and can do, and whether you’re willing to learn new things. I feel a sense of openness here \u2014 I can say and suggest anything. If you like logic, detective work and finding out what works and what doesn’t, then a job as a business IT consultant or IT tester<\/a> is right for you. If you enjoy thinking about logical problems, it’s a wonderful job. I’m much happier in this role than I was before.<\/p>\n","protected":false},"excerpt":{"rendered":"
What does the role of a Business IT Consultant \u2013 Process Specialist at msg life Slovakia entail? Read the details in our blog.<\/p>\n","protected":false},"author":5,"featured_media":22817,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[95],"tags":[270],"class_list":["post-22870","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","tag-interviews-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/posts\/22870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/comments?post=22870"}],"version-history":[{"count":6,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/posts\/22870\/revisions"}],"predecessor-version":[{"id":24769,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/posts\/22870\/revisions\/24769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/media\/22817"}],"wp:attachment":[{"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/media?parent=22870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/categories?post=22870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/performance-msg-life-sk.rucolabs.sk\/en\/wp-json\/wp\/v2\/tags?post=22870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Communication<\/strong>: The IT Consultant works with technical personnel, management, and end users.<\/li>\n<\/ul>\n
- Expertise<\/strong>: Knowledge of software, hardware and IT infrastructure is required.<\/li>\n<\/ul>\n
- Tasks<\/strong>: The IT Consultant assists clients in identifying and implementing technologies that increase productivity, efficiency, and profitability.<\/li>\n<\/ul>\n
- Focus<\/strong>: IT consultants deal with technical aspects such as computer systems, software and hardware.<\/li>\n<\/ul>\n
- Communication<\/strong>: The consultant\u2019s basic tool. They consult with the various users of the software \u2013 whether it\u2019s the clerk sitting behind the counter who will be working with the software on a daily basis, or the CEO\/CTO who makes the decisions on software usage. They have to adapt the style, level and content of communication accordingly.<\/li>\n<\/ul>\n
- Expertise<\/strong>: depending on the focus of the project, domain knowledge is important, such as accounting, economics or marketing.<\/li>\n<\/ul>\n
- Tasks<\/strong>: Listen to client requirements, identify their real needs, and make strategic decisions regarding solutions with an emphasis on the efficiency and effectiveness of business processes.<\/li>\n<\/ul>\n
- Focus<\/strong>: Business consultants are involved in the analysis and optimization of business processes, strategic planning and development strategies.<\/li>\n<\/ul>\n
- Testing and analysis:<\/strong> They handle software testing, bug analysis and use case reviews.<\/li>\n<\/ul>\n
- Support and consultancy:<\/strong> They provide support, conduct training, and hold workshops to introduce clients to new functionalities in our life and non-life insurance contract management systems.<\/li>\n<\/ul>\n
- Configuration and parameterization:<\/strong> They ensure the software is tailored to the client\u2019s requirements, consulting on deployment, customisation of our system, and insurance product queries.<\/li>\n<\/ul>\n
- Creation of technical specifications:<\/strong> They create technical specifications, including a functional part for users (clients, testers) and a technical task for developers.<\/li>\n<\/ul>\n